FAQ:
Q. How to calibrate the remote key on my vehicle to your system
A. There is no need to calibrate the remote key, it is ready for use once the power lift gate kit is installed. You still use original remote control fob, operating as simple as long press (or press three times) open key to open or close the gate. To be precise, if your original remote has a rear door opening key, the operation is a 3 sec long press, if it is not available, the operation is click UNLOCK key three times.
Q. Can I install it by myself? How long does it took to install the whole thing?
A. Yes you can install it by yourself, it does not require to modify original wires, usually takes 1-2 hours.
Q. Can you share the size of door pole so I consider modify it?
A. Different car has different pole size and pole brackets. Please consult with us at info@fsk.com.my before doing any modification during installation.
Q. Can I install it without interfering with the warranty on my vehicle?
A. Our Power Tailgate system is plug and play, it does not require to cut any wires so won’t void your warranty in most of case. However, for some cars without factory reserved holes to mount the control button, you may want to drill a hole in order to place it nicely, the drill is included.
Q. Any change to the dash or original parts?
A. Some models may require drill holes for control button if the car do not have the reserved holes. Otherwise your car is kept untouched.
Q. Is the power gate lifting system water proof in case of raining?
A. Our Power tailgate lift system is water proof.
Q. Does it work in winter at -30 Celsius? I live overseas and I want to make sure I won’t have problem when it’s cold outside. Also, what is the weight limit?
A. Our Power Tailgate can work in -30 Celsius, we tested -30 ~ +65 without problem.
Q. If the mechanic malfunction, we can still open the boot manually?
A. Yes it can be operated manually even the electronic parts are not functional. Don’t worry, we provide two years warranty because we have confidence in the built quality.
Q. I just had the power lift gate installed, once I connect the power, the buzzer started beeping, what’s wrong?
A. It’s normal, the first time installation need to manually close the gate to initialize the system, then the alarm will be gone and all will be working!
Q. I have a short beeping sound when I connect power cable to the control box, is it normal?
A. It is normal that the control module beeps when it connects to power the first time.
Product specifications, appearance and package content may differ from those presented on the website and can be changed without notice. Please contact us for further enquiries.
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